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[email protected]Frequently asked.
I bought the full game. How do I restore it on a new device?
Open Dino Dominion, go to Settings → Full Dominion → Restore Purchases, and make sure you are signed in with the same Apple Account you used to buy it. Your unlock is restored for free.
How do I move my park to another iPhone, iPad or Vision Pro?
Parks sync automatically through iCloud. Sign in with the same Apple Account on both devices, make sure iCloud Drive is on, and give the game a moment after launch to fetch your latest save.
My save is missing or didn't sync.
First check that you are signed in to iCloud and that iCloud Drive is enabled for Dino Dominion in Settings. Open the game on the device with the newest park, wait a minute with a network connection, then open it on the other device. If it still doesn't appear, email us with both device models and we will help you recover it.
Does the game need an internet connection?
No. Dino Dominion plays fully offline. A connection is only used for iCloud sync, Game Center and anonymous statistics if you have them switched on.
Are there ads or other things to buy?
No ads, ever. The full game is a one-time unlock. There are no currencies, timers, consumables, loot boxes or subscriptions.
How do I turn off gameplay statistics?
Go to Settings → Share Anonymous Gameplay Stats in the game and switch it off. Read exactly what it covers in our Privacy Policy.
How do I get a refund?
All App Store purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com. We are also happy to hear what went wrong.
Is the game too loud, too fast or too much on Vision Pro?
On Apple Vision Pro, the Comfort settings let you choose how you move and turn, whether to sit or stand, and how gentle the jeep ride is. If anything makes you uncomfortable, please tell us; comfort issues are treated as top-priority bugs.
I found a bug. What should I send?
Your device model, OS version, the version of the game, what you were doing and, if you can, a screenshot or screen recording. We read every report.